Significant Internet Outage Hits Many Websites and Applications

A large-scale web outage has affected many websites and mobile apps globally, with users experiencing problems accessing the internet after problems at Amazon’s cloud computing platform.

The affected platforms include the social media app Snapchat, Roblox, the messaging service Signal, and Duolingo, in addition to multiple Amazon-owned platforms including its main retail website and the Ring security doorbell company.

In the UK, Lloyds bank was affected along with its subsidiaries Halifax and the Scottish bank, with additional accounts of issues accessing the the tax authority site on the start of the week. Furthermore across the UK, several Ring customers used online platforms to complain their home gadgets were failing.

Solely in the United Kingdom, accounts of problems on individual apps totaled the many thousands for each platform.

The company stated that the issue originated in the Atlantic coast of the United States at Amazon Web Services, a unit that provides vital online backbone for many companies, who utilize resources on Amazon servers. AWS is the most extensive online services platform.

Soon after midnight (PDT) in the US (8am BST), Amazon confirmed “higher failure rates and delays” for the cloud services in a region on the Atlantic seaboard of the United States. The ripple effect appeared to hit platforms globally, and the Downdetector site reporting problems with the same sites in multiple continents.

Cisco’s Thousand Eyes, a service that monitors internet outages, additionally noted a surge in problems on Monday morning, and numerous instances situated in Virginia, the site of Amazon’s US-East-1 region where AWS said the problems started.